While every brand has a warranty against manufacturing defects, and some also have crash replacement policies, Rudy Project is taking things to a new level with a 3-year manufacturer’s warranty, and 6 years of crash replacement on their helmets
For customers, this means that all Rudy Project helmets bought in North America are covered as part of this new program. Also, instead of a 50% discount through the old 3-year crash replacement policy, the new 6-year program increases the discount to a 55% discount AND free shipping in the US and Canada for your new helmet. All of this combines to create an industry leading crash replacement policy.
“We believe we have the best technical helmets on the planet, and some of the coolest Italian aerodynamic designs,” said Paul Craig, President and Co-Founder of Rudy Project North America. “Our engineers developed our helmet line with input from thousands of athletes over the last few decades – it’s no mystery that Rudy Project was the #1 helmet at Kona for 6 years in a row. Now, we are proud to announce we have the ‘Best Helmet Warranty and Crash Replacement Program on the Planet.’ Our new program is an industry milestone and sets Rudy apart from the competition in every way. So we’re thrilled, and are making it clear that we stand by our gear unequivocally and have the best warranty and policies in the business to prove it.”
To help expedite crash replacement and any warranty claims, Rudy Project North America has bolstered their customer service to process calls even faster, with the goal to process claims within 24 hours. They are also working on a new website for customers to use to track their claims.
Rudy Project continues to put out some of the most used cycling helmets in cycling and triathlon. The Wingspan and Wing57, along with the brand’s other road cycling helmets, are the most used helmets at the IRONMAN World Championships in Kona, for 6 years running. To add speed on the road, or for those not looking for a full-on TT/Tri helmet, the Boost 01, Windmax, Airstorm, Sterling, or Rush are all great options from the brand. Rudy also offers a 90-day no questions asked, money back guarantee on their helmets, so have confidence in trying out a new helmet.
Heckling Editor, Image Taker, Crash Test Dummy, and Beard Master at Bikeworldnews.com
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